Privacy Policy

Introduction

We recognize the importance of safeguarding the privacy of our users while providing the highest possible quality of service. Our Privacy Policy is designed to assist you in understanding how we collect and use the information you provide to us. In adopting this policy, it is our intent to balance our legitimate business interests in collecting and using information, with your reasonable expectations of privacy.

Please read this agreement carefully. By using this site, you signify your consent to our Privacy Policy. If you do not agree to this policy, please do not use our site.

Capturing and Using Information

When you visit our site, we may collect two types of information. Personal information (which you provide when you fill out forms or register on our website) includes things such as, for example, name, address, telephone number and email address.  This is collected on an individual basis.  Site use information is “Aggregated Data.”   This means that the information from many users is grouped together in a way that does not disclose the personal information of any particular user.

The Information collected when you visit the site may be used in the following ways:
to contact you directly to process your specific request; to enhance and improve our website by performing statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the site; to help us improve our customer services; to periodically send emails to provide you with information and updates regarding our company and services.

Opt-Out Instructions

Please note that if at any time you wish stop receiving emails, unsubscribe instructions will be available on the email. You can also ask us to stop contacting you by emailing at answer@answernet.com, or calling us at 800-411-5777.

Cookies

You should also be aware that information may be collected through “Cookies.”  Cookies are small data files that web sites transfer to your computer's hard drive for record-keeping purposes. Cookies can be used to tell when your computer has contacted a web site but cookies to not contain personally identifiable information.

Disclosure to Third Parties

We do not trade, sell or otherwise transfer to outside parties your personally identifiable information.  This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you.  However, non-personally identifiable information may be provided to third parties for marketing, advertising, analytical or other uses.  However, we do not control the privacy policies of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks.  You should be aware that, if you voluntarily disclose personal information in public areas, such as chats or bulletin boards, that information may be collected by others, resulting in unsolicited messages.

Children

No information should be submitted to or posted at our site by guests under 13 years of age without the prior consent of their parent or guardian. No information collected from guests under 13 years of age is used for any marketing purpose whatsoever.

Contact Us

If you have any questions or concerns about this policy or our information handling practices, you may contact us at answer@AnswerNet.com or by telephone at 800-411-5777. 

Policy Changes

We review this policy periodically and reserve the right, at our discretion, to modify or remove any portions of such policy at any time. This policy was last modified on  05/13/2011.  If we decide to change our Privacy Policy, we will post those changes on this page. Your continued use of our site following the posting of changes to these terms will mean you accept those changes.