CASE STUDY: Appointment Setting in the Associations & Non-Profits Industry

Associations & Non-Profits Industry

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About HighRoad Solution

HighRoad Solution is the only association-specific digital marketing agency endorsed & used by ASAE. They implement & integrate marketing automation platforms with your technology systems and innovate your business practices to utilize digital to gain greater insight into your constituency to grow the revenue of your association.

Executive Summary

HighRoad Solution previously had worked with CCS a few years ago and had good results which brought them back. They were looking to get help with a re-previsioning campaign to try to get some of their opted out contacts to opt back in, as well as setting appointments with some of their more recent contacts. With the help of CCS HighRoad Solution was able to attain this.

Challenges

High Road Solutions didn’t have the man power to physically pick up the phone and reach out. They feel that they had exhausted email communication, and needed a new way to get their database cleaned up.

Solution

Call Center Services was able to provide HighRoad Solution with assistance in getting appointments for some of their hot leads. Set up was extremely easy, and weekly reporting makes everything seamless. CCS not only provides great communication, but great follow up as well.

Results

With the help of CCS, HighRoad Solution has made many appointments.

At A Glance

Client: Highroad Solution
Industry: Associations & Non-Profits
Services Provided: Appointment Setting

 

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