Customer objectives
In April of 2018, Appointment Setting Pros began working with MOBOTIX on their objective to launch aggressive outbound campaigns to their partners and sales representatives. The company enlisted our agents to assist them with these projects that included event registration, appointment scheduling and an awareness campaign to inform MOBOTIX partners about new information and company changes.
About MOBOTIX
MOBOTIX is regarded as a pioneer in high-resolution, network camera technology. The company’s “decentralized concept” method of manufacturing is how they are able to make their products cost effective and easier to scale for consumers. Their full line of indoor and outdoor surveillance cameras and equipment is used not only for traditional security purposes, but also for innovative solutions to real world challenges in manufacturing, government, retail, healthcare and other areas.
The challenges
As MOBOTIX’s business continued to grow, they soon realized they did not have the time or resources in place to effectively implement these outbound initiatives.
The solution
We quickly understood what MOBOTIX needed to successfully execute these outbound campaigns on their behalf. Working with their specifications, we custom-tailored the projects to include the staffing of our skilled outbound phone agents, weekly campaign status calls with their team, and the sharing of all new data and customer comments.
The results
Appointment Stetting Pros exceeded all of projected goals we put in place for the MOBOTIX campaigns. For the event project, we generated 8 registrations and 80 phone appointments. For the partner awareness program, we were able to inform 100% of their partners about the new information and changes MOBOTIX wanted to convey to them. In the end, our work on the MOBOTIX campaign generated 93 appointments – exceeding their expectations by 400%.
