CASE STUDY: Event Follow-Up and Telemarketing in the Hyper Converged Infrastructure Industry

Hyper Converged Infrastructure Industry


Pivot3 Logo

About Pivot3:

By combining storage, compute, networking and  virtualization on commodity hardware, Pivot3’s software-  defined platforms let IT run multiple, mixed workloads on a single infrastructure while guaranteeing performance to the applications that matter most.

Executive Summary

Call Center Services has provided event follow up and telemarketing services to Pivot3,  and has tremendously helped them to achieve their business goals. CCS fills a gap that    Pivot3 had between marketing and sales activities.


Pivot3 wanted help bridging the gap between sales and marketing. They needed prompt  follow-up with leads generated by their marketing programs. The previous company they  were using was disorganized and not timely enough in their responses, and Pivot3 needed  a change of pace to help move things move along smoother.


CCS had previous experience with video surveillance as this is something that Pivot3 was  attracted to. Set up was quick and easy and was exactly what the client needed. CCS was  able to wade through their leads and send the most qualified names over to their sales  team to further the conversation. This ultimately freed up their sales team to focus on other  aspects of their business.


With the help of CCS, Pivot3 has successfully bridged the gap between sales and  marketing  activities. Pivot3 can now follow up with leads in a timely fashion and qualify the  best ones to pass along to their sales team.


“In this year alone, Appointment Setting Pros generated $3.5M in new pipeline for Pivot3.  The team is organized, responds quickly to requests and is always pleasant to work with. I  was impressed by their agility and ability to quickly make changes to the program to meet  the needs of our business. I would highly recommend them to anyone looking for an  outsourced telemarketing team or to supplement an internal BDR team.”
-Stacey Bucklin, former Senior Marketing Programs Manager, Pivot3

At A Glance

  • Client: Pivot3
  • Industry: Hyper Converged Infrastructure
  • Services Provided: Event Follow Up & Telemarketing  


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